Privacy Policy
At Vaijayanti, we are committed to delivering your orders in a timely and secure manner. Please review our shipping policy below to understand our process and expectations.
1. Processing Time
1.1. Order Confirmation: Once your order is placed, you will receive a confirmation email. Processing begins within 7 business days of placing the order.
1.2. Processing Duration: Standard processing times for orders are 0-7 business days, excluding weekends and holidays. For custom or personalized products, processing times may take longer and will be communicated during the order process.
2. Shipping Methods and Costs
2.1. Shipping Options: We offer the following shipping methods:
point Standard Shipping: Estimated delivery within 5-7 business days.
point Express Shipping: Estimated delivery within 2-3 business days.
2.2. Shipping Costs: Shipping charges are calculated at checkout based on the weight, dimensions, and destination of the order.
2.3. Free Shipping: Free standard shipping is available for orders over 1999.
3. Delivery Timeframes
3.1. Estimated Delivery: Delivery times vary depending on the shipping method chosen and your location. Please note that delivery times do not include processing times.
3.2. Delays: While we strive to meet delivery estimates, unforeseen circumstances such as weather, customs delays, or courier issues may impact delivery times.
4. Order Tracking
4.1. Tracking Information: Once your order is shipped, you will receive a tracking number via email to monitor the progress of your shipment.
4.2. Tracking Updates: If you do not receive tracking information or encounter issues with your shipment, please contact us at Vaijayantijewellery@gmail.com or 7014729787, 7877362758.
5. International Shipping
5.1. Availability: We ship internationally to most countries. However, some restrictions may apply to certain locations.
5.2. Customs and Duties: International shipments may be subject to customs fees, import taxes, and duties. These charges are the responsibility of the customer and are not included in the shipping costs.
6. Undeliverable Packages
6.1. If a package is returned to us due to an incorrect address, unavailability, or refusal to accept delivery, we will contact you to arrange redelivery. Additional shipping charges may apply.
7. Damaged or Lost Shipments
7.1. Damaged Shipments: If your package arrives damaged, please contact us within 3-5 days of delivery with photographic evidence to initiate a claim.
7.2. Lost Shipments: If your package is lost in transit, please notify us, and we will work with the courier to resolve the issue. Refunds or replacements will be handled on a case-by-case basis.
8. Contact Us
For questions or assistance regarding shipping, please contact:
point Email: Vaijayantijewellery@gmail.com
point Phone: 7014729787, 7877362758
point Address: BLOCK A 608, UDAYRAJ, Patrakar Colony, Swarna Path, Mansarovar Sector 4, Mansarovar, 302029, Jaipur, Rajasthan, India.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, shipping address, billing address, and payment information.
- Account Information: Login credentials for registered accounts.
- Usage Data: Information about how you use our website, such as browsing history, IP address, and device type.
- Cookies: Data collected through cookies to enhance your browsing experience.
2. How We Use Your Information
We use your personal data to:
- Process and fulfill your orders.
- Provide customer support and respond to inquiries.
- Send updates, promotional offers, and marketing communications (only if you opt-in).
- Improve our website and services through analytics.
- Ensure secure transactions.
3. Sharing Your Information
We do not sell, rent, or share your personal information with third parties, except:
- Service Providers: To process payments, deliver orders, or analyze website performance.
- Legal Requirements: If required by law or to protect our rights.
4. Cookies and Tracking Technologies
Our website uses cookies to provide a better user experience. Cookies help us:
- Remember your preferences.
- Track website performance and traffic.
You can manage cookie preferences through your browser settings.
5. Data Security
We take reasonable measures to protect your personal data from unauthorized access, loss, or misuse. However, no system can guarantee complete security.
6. Your Rights
You have the right to:
- Access, update, or delete your personal information.
- Opt-out of marketing communications.
- Request a copy of the data we have about you.
To exercise these rights, please contact us at Vaijayantijewellery@gmail.com
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices. Please review their privacy policies separately.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.
Effective Date: 07/05/2025
